• Customs Compliance Specialist

    Job Location USA-NC-Charlotte
    Posted Date 1 month ago(3/14/2019 3:37 PM)
  • Summary

    Our vision is to be the best provider of building products in the eyes of our customers, employees, shareholders, suppliers and communities.


    At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another.


    We hire people that demonstrate integrity under pressure. Integrity is at the foundation of everything we do. It is in each door we make, in our commitment delivery and in our honest and sincere communication.


    Our employees are flexible, versatile and resilient. Our ability to weather any storm, to bend without breaking, is what allows us to hear the knock and open the door with confidence, no matter what's on the other side.


    At Masonite, we hold the door open for each other and for new ideas. We want everyone to freely contribute ideas and add value, so we are positive and encouraging. This collaborative environment is what makes Masonite a transparent, fair company- one that doesn't hide behind closed doors.


    We continuously strive to improve both our products and our customers' experiences. This drive leads us to revolutionize the door industry and help people walk through walls.


    We are currently looking for an International Trade and Customs Compliance Leader that wants to have specific and measurable positive impact on the growth and success of a growing $2b business.

    In this role, you will be a member of an experienced team of Customs Compliance Professionals whose goal it is to manage extraordinary cost savings in Global Trade, and audit / manage our regulatory compliance efforts.

    We need a Customs Compliance pro who will use their skills / experiences to understand International Trade regulations and apply them in today’s business setting. You will be able to take your knowledge and experience and directly apply it to our business and make a difference, as well as train the business leadership on how to apply these regulations to business applications. In short order, you will be able to show in-depth and demonstrable knowledge of all elements of Customs Compliance; be able to execute and record detailed Customs Compliance audits; provide general and detailed training to all functions and business unit personnel at Masonite; work on formal Customs audits; and demonstrate strong interaction with Customs and other Government Agency personnel.

    Masonite makes hundreds of thousands of doors each year out of wood, steel, fiberglass, composites, glass, etc. and in order to do this, we have to acquire the vital raw materials needed to make them, all while following regulatory standards and doing things right.

    Apply today and see just how important you can be to your own success and the success of our growing company!

    The Custom Compliance Specialist position is responsible for customs compliance and international trade activities required to import or export raw material, components, consumables, samples, and finished goods in a compliant manner. They will provide extensive regulatory compliance guidance and overall support in the establishment and maintenance of internal controls related to Masonite International Corporation’s (Masonite’s) customs compliance and international trade program.


    These activities include but are not limited to Harmonized Tariff Schedule (HTS) number determination, identifying applicable government agency requirements, review and use of proper valuation methods, country of origin analysis, free trade agreement qualification and solicitation, customs special programs, and export regulatory requirements.

    This position will act as subject matter expert for all customs and trade issues involving regulatory oversight. They will work closely with other functions and departments within the organization such as Transportation and Logistics, Sourcing, Finance, Engineering, Operations, and Legal to ensure reasonable care is demonstrated in all areas.


    • Use product descriptions and technical data to determine correct classification of goods being imported or exported. Develop and retain audit trails to support the classification assigned and update classification database system. Respond to daily classification inquiries from customs brokers, government agencies, customers and vendors.
    • Understand acceptable methods of customs valuation and provide guidance to Masonite personnel on the appropriate method(s) to utilize for cost reporting to government agencies.
    • Identify and address all government agency requirements for imported or exported products.
    • Provide direction related to rules of origin for country of origin determination, reporting, and product marking. Assist in the qualification, solicitation, and use of preferential related to free trade agreements.
    • Support the monitoring, maintenance, and retention of records and documentation for import and export shipments in accordance with local regulations and Masonite’s internal policy.
    • Respond to inquiries from Customs Brokers and resolve problems impacting import shipments. Research and provide information required for customs clearance.
    • Respond to inquiries from U.S. Customs and Border Protection, Canadian Border Services Agency, and other Customs agencies.
    • Develop post entry documentation and data to support any free-trade agreement claims or to resolve any compliance issues.
    • Execute audits for Masonite’s customs entries. Based on results from those audits, assist in the development of a robust action item plan to address any exceptions found.
    • Prepare Binding Ruling requests for submission to U.S. Customs and Border Protection.
    • Develop appropriate documentation, training modules, and job aids to deliver training and instruction to internal and external parties involved with or affected by Customs and Trade issues.
    • In-depth review of complex legal regulatory documents to successfully address and respond to questions or issues identified by internal and external parties.
    • Participate in the development and publishing of internal and external manuals related to import and export requirements.
    • Travel as needed (25%-50%)




    • Bachelor’s degree or combination of formal schooling and hands-on experience in the fields of customs compliance and international trade.
    • S. Customs Broker License preferred.



    • Extensive background in the fields of customs compliance and international trade, with a minimum of 7-10 years of direct experience.
    • Experience with the use and application of the General Rules of Interpretation (GRI) and Harmonized Tariff Schedule to determine HTS numbers.
    • In-depth knowledge of customs valuation methodologies.
    • Demonstrated experience with free-trade agreement qualification and certificate of origin solicitation and audit.
    • Direct experience with the use of the U.S. Customs Automated Commercial Environment (ACE) on-line portal.
    • Experience with Customs-Trade Partnership Against Terrorism (C-TPAT), Importer Self-Assessment (ISA), Focused Assessment Audits, is highly desired for this position.


    Skill Set

    • Strong work ethic and highest level of integrity.
    • Self-motivated individual requiring minimal management over-sight.
    • Excellent communication skills (written and verbal) and ability to deliver subject matter materials to small or large groups of individuals.
    • Demonstrated analysis and trouble-shooting skills.
    • Able to develop follow-up plans including documentation of actions items, follow-up owners, and time-lines.
    • Strong interpersonal skills and ability to collaborate with internal and external personnel to ensure successful delivery of Masonite’s customs compliance and international trade program objectives.
    • Advanced proficiency with Microsoft Excel, Word, Power Point and Outlook software applications.


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